TYPE OF PROJECT
Case study
Low - High Fidelity
Home page redesign
Navigation redesign
HOW LONG DID IT TAKE?
2 1/2 Weeks
MY ROLE
Sole UX Designer
Research and Design
TOOLS I USED
Figma
Canva
THE PROBLEM
The Department of Energy's existing digital platforms were outdated and difficult to navigate, hindering users from accessing vital information and services. Issues included poor usability and inconsistent design
OUR APPROACH
Conducted heuristic evaluations and user interviews to identify usability issues and user pain points. We created mood boards and developed a clear problem statement. During the design phase, I utilized card sorting and site map for better information architecture, redesigned the navigation system, and created a comprehensive style guide. We developed interactive prototypes and conducted multiple rounds of user testing to refine our designs.
RESULT
The redesign significantly improved the user experience, making it easier for users to access information and services. Usability tests showed enhanced navigation efficiency, increased content discoverability, and a more consistent visual identity. Users reported a more professional and user-friendly interface, reflecting the Department's commitment to innovation and accessibility.